Bring the barnyard to the boardroom, and the Office Outside. In this presentation, Blaine take his experience outdoors and shares how this is not so far off from office politics.
The navigation is similar, but the smell distinct. using humour and real life examples, your hard working group will form a new connection as to how to deliver so the suits understand.
Have you ever wanted to just "whip that group into shape?"
Team-building takes more that a sharp stick or a bag full of carrots, It takes understanding , patience, and getting to know what motivates your critters.
With an overtone of ranch wrangling, and moving control into persuasion, you will soon find out that the methods to round up ranch animals are similar to creating a tight project team. In This session Blaine shares motivation factors, behaviour styles and tips on getting the load hauled and the goods delivered.
Understanding human needs, and how to go beyond expectations is the foundation of delivering top customer service.
With stories from the retail industry, rental accommodations, and the service industry, Blaine highlights horror stories you never want to happen to you, and more importantly , what distinguishes top service that consistently draws clients back to you.